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Service Design Manager

Job type: Permanent
Location: Melbourne
Type: Permanent
Job number: 141871

Service Design Manager

A newly created role to sit within a Customer Experience division at a reputable consultancy. Your focus will be a new client in the higher-education space.

The Consultancy

They focus on technology, innovation and digital transformations, with a sector-agnostic client base. Their understanding is that people come first, and they collaborate experts to understand business problems, create strategic objectives, and ultimately develop effective solutions. HCD is at the forefront of their approach. 

The Role

We’re after someone who can help set up a HCD/Service Design function within a large business. It’s a greenfield project in that this will be completely from scratch. You’ll build a team of 20 internally to support this growth for your client, and set that up so that they can hit the ground running. 

Your Background

Consultancy or in-house experience would be great. Someone who has built a team, built capabilities, and implemented HCD or Service Design principles on mass. You’ll be comfortable mentoring juniors and looking after a team of creative, intelligent people.

Let’s Chat

Scott –

Apply Now Firebrand is a division of Aquent. When applying for jobs, you will be directed to Aquent's job application portal. Back to search results

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